Dynamic, meticulous and opportunity oriented leader in Healthcare Operations with extensive experience providing cross-functional organizational and office oversight, strategic leadership, and high-quality performance. Recognized program manager; proficient in strategic planning, operations, resource and budget management, financial administration, analytics and JCAHO/CAP and regulatory compliance. Dedicated to continuous improvements; repeated success writing policy and procedure documentation, building policy and procedure governance frameworks, and introducing procedures, quality initiatives, and revenue/profitability improvements to reduce costs, boost efficiency and quality, and improved charge capture and billing management; able to drive vision and operations to organizational excellence, and optimal staff retention and patient satisfaction. Board Certified in Healthcare Administration through the American College of Healthcare Administration.
